Every Enquiry Scored and
Prioritised - Before You
Open Your Inbox
TailyX asks the questions you'd ask, scores each enquiry against your rules, and tells you who to call first - so nobody's morning starts by reading twenty messages to find the one that mattered.
If some enquiries are worth ten times others
TailyX is built for service businesses where fit, urgency and value matter before a senior person spends time on an enquiry.
Professional services
Qualify matter fit, urgency, budget and decision authority before a senior person spends time on the enquiry.
Local services
Qualify job type, location, timing and access before deciding who gets called back first.
See TailyX Working for Your Business
Choose a sector, answer the questions the way a customer would, and watch TailyX qualify the enquiry and update the business-side score in real time.
Only configured demo widgets are shown here. The same qualification system can be configured for other service businesses.
Why good enquiries go cold
A routine question and a customer worth thousands arrive as the same unread message. Without qualification, you cannot tell them apart fast enough.
You're on a job, in a meeting, or with a client
Your actual work keeps you busy - that's what customers pay you for.
A high-value enquiry lands on your website
They need help now. They fill in a form or open a chat and wait.
Everything looks equally urgent
The best opportunity sits beside newsletters, price shoppers and enquiries outside your service area.
Someone else called them first
You spent the morning on low-fit enquiries and never found out what the other one was worth.
Qualify, prioritise, respond
A short set of questions you control, scored the instant they are answered.
Qualify
Your widget asks the questions you would ask on the phone anyway.
Prioritise
Every answer is scored 0-100 and banded against your thresholds.
Respond
High-priority enquiries arrive with context and a recommended next action.
Not an opaque black-box chatbot
TailyX is a policy-driven qualification engine. You choose what to ask, which answers matter, and what should happen when a score crosses a threshold.
| Signal | Weight | Threshold | Action |
|---|---|---|---|
| Urgency | +20 | This week | Priority |
| Budget | +15 | Above threshold | Boost |
| Service area | Required | In coverage | Accept |
| Free email | -10 | Gmail/Yahoo | Penalise |
Your inbox becomes a prioritised pipeline
Every qualified enquiry arrives with score, summary, recommended action and source context. You know what deserves attention before opening the inbox.
When traffic arrives with campaign parameters, TailyX records source and campaign with the visitor session so the enquiry carries the context that arrived with it. Reporting stays focused on qualification, source context and follow-up quality.
A smarter front door for your website
TailyX replaces the weak first-pass triage layer: contact forms that collect everything and generic chatbots that still leave you to judge every enquiry.
Contact forms
Collect everything. Prioritise nothing.
Generic chatbots
Answer questions. Still leave you to judge every enquiry.
TailyX
Qualifies, scores and routes each enquiry against your rules before it reaches you.
Works with your CRM if you have one. Works without one if you don't.
Know which enquiry deserves your attention first.
Let TailyX qualify a sample enquiry and see the score before you decide whether it belongs on your website.
Takes minutes to install. Works alongside whatever you already use.